How to remove your information from ChatGPT (right to be forgotten)

If you want to remove your information from ChatGPT—for privacy or because it’s wrong—OpenAI offers a way to request it. Under laws like GDPR you can ask for personal data to be removed from ChatGPT responses when it’s inaccurate, excessive, or no longer appropriate. This article explains the process and when it helps to measure first.

We don’t handle removal ourselves; we help you see what AI says about you so you can decide whether to request removal, correct wrong facts, or both.

How to remove your information from ChatGPT

OpenAI’s process: go to the Privacy Portal (privacy.openai.com), choose "Make a Privacy Request," then "Remove personal data from ChatGPT responses." You’ll need to provide what personal details appear (name, email, etc.), links to specific chats if you have them, reasons for removal, and proof of identity. You don’t need a ChatGPT account to submit. This is often called a "right to be forgotten" or personal data removal request.

Removal applies when the information is about you personally and falls under privacy law. It doesn’t let you "delete" general facts about a company or public figure; it’s for your personal data. Processing can take time; already-indexed conversations may remain in search until removed.

When to measure first

Before or after requesting removal, it’s useful to know exactly what ChatGPT (and Claude, Gemini) currently say about you. A Scan gives you a PDF of the answers from all three models. You can use it to document what you want removed, to see if wrong information persists after a request, or to decide whether you also need to fix sources (e.g. wrong facts on the web that feed into AI).

Wrong information vs personal data

If the problem is wrong or misleading facts (e.g. wrong job, wrong company), removal may not be the right tool—you may need to correct the underlying sources and improve how AI resolves your entity. A Snapshot explains where the wrong information comes from and whether improvement is plausible. For personal data you want gone, use OpenAI’s Privacy Portal; for wrong facts, measure with a Scan, then consider a Snapshot and Blueprint.